Meet Our Team

At Strategic Insurance Group, we've built our team with individuals who have the highest standards for client communication and servicing. No matter who you interact with at Strategic Insurance Group, you'll have the best experience possible.

Get Familiar With The Strategic Insurance Group Team

benito

Benito
Ortiz

Founder & CEO
O | 505-585-0227 EXT 700

Benito Ortiz opened an insurance agency for a captive company and became one of the top new agents in the country. Seeing the massive opportunity to provide more value to his clientele by offering multiple companies, Strategic Insurance Group was born. Benito's dedication to doing the right thing for the customer and providing value in every interaction sets him apart in the industry.

Meet Benito
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Nevaeh
Ortiz

Agent
O | 505-585-0227 EXT 703

​Nevaeh Ortiz was born and raised in Albuquerque, New Mexico. Soon after High School, it wasn't long before Nevaeh got into the Insurance business. Her family had been in the industry for 20+ years so it wasn't much of a surprise when she followed in their footsteps. Nevaeh believes that building relationships with clients is one of the best ways to ensure they have someone to trust when it comes to protecting their family and belongings. She aims to help customers with questions and provide the products and knowledge that can serve them best.

 
Meet Nevaeh
queenie

Queenie
Brown

Agent
O | 505-585-0227 EXT 707

Queenie Brown was born and raised in Riverside, California. She moved to Albuquerque, New Mexico in her young adult years. Queenie attended the University of New Mexico where she earned her BA in communication and also studied psychology. Queenie is fluent in Spanish and goes above and beyond to make sure her clients understand their insurance needs and are covered for any situation.

 
Meet Queenie
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Jonathan
Martinez

Agent
O | 505-585-0227 EXT 710

Born and raised in the small Northern NM town of Las Vegas, Jonathan learned the value of small town friendships. This was indeed useful in building long lasting relationships with clients and referral partners. Having owned a captive insurance agency and discovering the huge limitations within, Jonathan chose to venture out to the much larger and limitless independent insurance world. This has allowed much more opportunities for success in helping his customers with their unique personal and business insurance needs. His years of experience with customer service, insurance industry experience, ability to think creatively and critically, and relationship building make Jonathan an exceptional asset to the team!

 
 
Meet Jonathan
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Wendy Ramirez Provencio

Customer Service Representative
O | 505-585-0227 EXT 711

Wendy is with the Strategic Customer Service Team. She is originally from Los Angeles, California. Wendy has been in the customer service field for over 20 years. But recently took the jump to the insurance world this past June 2024. She thrives on helping our customers in a friendly and timely manner answering all questions to the best of her knowledge.

 
 
Meet Wendy
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Candice
Blea

Customer Service Representative
O | 505-585-0227 EXT 706

Candice signed up to work for SIG as a Customer Service Representative in March 2023 after being a stay-at-home mom for 10 years.
At the time, she knew next to nothing about this crazy, competitive industry, but was ready for the challenge. It was all Benito's idea, really. After offering Candice the opportunity to get back out there professionally. 
She took the opportunity to dive back into Customer Service. She had previous experiences such as a Sales Representative and Office Manager that helped her to navigate this role at SIG. Her goal is to bring distinguished service to all our customers. She believes Customer service representatives are the salt of the earth for businesses in all industries.

 
Meet Candice
1 (1)

Uris Tapia-Flores

Marketer/CSR
O | 505-585-0227 EXT 713

Uris was born and raised in Albuquerque, New Mexico. She is in her last year as an undergrad student at UNM, majoring in Marketing. Uris has a passion for learning and has applied her skills to this company. She is also a part of the customer service team for our Spanish speaking customers.

 
 
 
Meet Uris
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Maria Rico

Customer Service Representative
O | 505-585-0227 EXT 712

Maria Rico was raised in Socorro,NM and was brought up on small town values. 

Her family is big on volunteering in the community and gave her the heart to serve her community.
Being a Customer Service Representative for Strategic Insurance gives her the opportunity to bring the small town experience to each customer and personalize what we do for each person.

Meet Maria
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Lucia Mendoza

Agent
O | 505-585-0227 EXT 714

Lucia Mendoza was born in Chihuahua Mexico, she was raised in Albuquerque NM, and has lived here for 25 years. After graduating High School, Lucia worked a few years at a couple of sales jobs until a door opened for her in the Ophthalmology world. She ended up working there for 8 great years. Lucia and Benito have known each other since High School, one day he reached out and invited her to join the team! She decided to take a leap of faith and start a new career at Strategic Insurance Group.  Lucia loves the feeling of helping others, whether it's at work or outside of work it's a very rewarding experience.

Meet Lucia